I am a very satisfied customer now for almost two years. EVERYTHING I have received from Very Fine Books has been an excellent product, exactly as described. I am very impressed with the packaging which allows the books arrived in excellent shape, no damage at all. All my email questions have been handled very promptly and thoroughly every time. I have nothing but the highest praise for Very Fine Books and give them my highest recommendation. Very Fine Books provides what I consider THE VERY BEST experience that I've ever had purchasing books on line. They provide a high-quality product and they truly care about their customer's experience. I know not what more to say: they are THE BEST..